Discussion

Design for Social Change TODAY!

The day is finally here! After months of preparation phase two of The Real Work Experience has arrived.

All over the country today graduate and undergraduate designers are participating in seven “Design for Social Change” workshops!

Good luck to everyone involved today! We eagerly await to hear your ideas and see the photos!

Kate and the thinkpublic team :)

Real Work Experience: Workshop Introduction


The Real Work Experience Workshop from thinkpublic on Vimeo.

Workshop Training!

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In preparation for The Real Work Experience workshops later this month, last Thursday nine graduate and undergraduate designers took part in an engaging afternoon of workshop training!

Arriving at the thinkpublic studio from Bristol, Brighton, Bournemouth, Glasgow, London, Kent and Leeds our leading designers are each running workshops on Friday 21st November to explore what young designers need to enable them to use their skills for social causes.

For more information about the “Design for Social Change” workshops and last weeks training day see the full story on the thinkpublic blog.

Design for Social Change Workshops!

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On Friday 21st November, final year and graduate designers will run simultaneous workshops up and down the country, in an exciting stage two of The Real Work Experience!

Exploring how designers can play a role in social improvement, we are asking young designers to consider what “The Real Work Experience” could do for them? Could it be an online network that bridges the gap between education and seeking (socially engaged) work? Could it be a mentoring program, or a regular series of events that discuss design’s wider potential? What do designers and graduates need, to be able to use their skills to tackle social issues? What does a movement toward socially responsible design look like to you?

Competition: Each workshop will run for approximately three hours and each group will be asked to discuss, develop and design a concept for the future of the initiative. The ‘outcome’ to the workshop can be in any format you wish – maybe a prototype, diagram or a well written out concept. thinkpublic will then choose a winning idea and that team will be awarded support to put it into reality. We essentially want you to become a part of the future development of The Real Work Experience program!

Locations (more info soon!): 1. The Arts Institute at Bournemouth 2. Glasgow School of Art 3. University of the West of England, Bristol 4. Ravensbourne College of Design & Communication, London 5. University of Brighton 6. Leeds College of Art and Design [TBC]

Prior to the workshops, our lead graduates will visit the thinkpublic studio, where they will get to meet one another and be given the tools to run the 3 hour workshops.

If you would to get involved with any of the above locations, join us on Facebook or email me at kate.andrews@therealworkexperience.com

The workshops are organised by The Real Work Experience, an initiative founded by thinkpublic. They will run in partnership with Make Your Mark’s Enterprise Week and Global Entrepreneurship Week.

Nominate a young person for a CHANGEit award!

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Do you know a young person who is creating change in their community? Or has a great idea to make a difference?....Nominate them for a CHANGEit award!

CHANGEit, run by Common Purpose and sponsored by Deutsche Bank, recognises, supports and rewards young campaigners aged 11-18 who want to create a positive change in their communities and encourages young people to speak up and take action.

CHANGEit will award prizes of up to £750 in three categories:

Innovation – for young people with ideas to improve their community, who need training or support to get their campaign off the ground.

Performance – to celebrate the achievements of young campaigners who have already taken positive action.

Photo Contest – young people’s photos that capture ‘campaigning in action’ that was started or helped by young people

Nominations can be submitted online, for individuals or groups, at www.changeit.org.uk. Every young person nominated will receive a certificate of recognition. Campaigns can be big or small and deal with any issue. Judges are looking for passion, innovation and the determination to create change.

The closing date is 12 January 2009 –so nominate today! Winners will be announced at an award ceremony in spring 2009. Spread the word! Forward this to family, friends and colleagues who may know remarkable young people. It is an excellent way to encourage and recognise young campaigners, the leaders of tomorrow.

RSA Design Direction Briefs

CALLING ALL SOCIAL DESIGNERS!

The RSA Design direction briefs are now out.

The award scheme frames a series of design briefs within a social context in order to explore the role design can play in response to key challenges in contemporary life.

Follow the link below to see the new project briefs for this year: http://www.rsadesigndirections.org/index.html

Good luck!

Design for the Future

Good evening all,

I’d like to take this opportunity to inform you all that the future of The Real Work Experience is well underway! We are making big steps in some great directions to move the initiative forward. So, keep your eyes peeled over the next six months.

For the immediate future, we are going to be participating in Make Your Mark’s Enterprise Week 2008 this November, and are looking to find UK based final year or graduate designers who would like to get involved. We would like to find students from across the country to run a one day workshop that will explore the potential of designers working within the public and social sectors.

If you are interested to get involved, please email me at kate.andrews@therealworkexperience.com

If any of you would like to speak to me further about our future plans, feel free to contact me and I will be happy to have a chat!

Kate :)

Enabled by design

Enabled by Design is developing an online community to support those looking to make adjustments to their lives, be it as a result of disability, injury or personal identified need. The ultimate aim is to make independent living more accessible through the use of clever modern design.

The website will bridge the communication gap between users and designers, to encourage discussion and collaboration to produce practical yet stylish gadgets. It will also provide an opportunity for people to air their views, talk through ideas and hopefully find some answers! A prototype was developed at the recent Social Innovation Camp and the project is securing early stage funding.

Enabled by Design is running a focus group on 22nd September 2008 at NESTA’s offices in London in conjunction with Thinkpublic and Headshift.

We are looking to bring together users and designers, as well as additional participants (hopefully including healthcare professionals such as occupational therapists) to help explore and map the future functionality of the website.

The workshop will bring together people who use assistive technology and designers. In the morning they will share challenges and identify common problems. Secondly, groups will work together to rapidly design solutions to make their daily tasks more manageable. In the afternoon they will explore how the Enabled by Design community and website can look and function.

If you would like to attend the workshop either as a designer or a person using assistive technology, please email Denise Stephens on denise@enabledbydesign.org.

Call for Northampton Designers!

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Hi All,

On Monday, I spent the day with thinkpublic at Northampton General Hospital running a “Pitch Your Project” event. Pitch Your Project is part of our Journeys to Health collaboration with UK volunteering charity TimeBank.

Groups of local people attended the day to pitch their health related idea to the team of “dragons”! Amongst the pitches were “Chesspoint Services”, a local initiative utilising the game of chess as a means to improve the lives of people with mental health difficulties. The second group in to see the dragons were the energetic and inspiring committee members from “Holidays at Home”, an annual holiday for folk over 65 who have not had a holiday in the last 2 years.

Following their pitches each group then spent time with us in the ‘Green Room’ where we openly discussed their current communication tools and gave advice and shared knowledge on improvements.

The day was really enjoyable and I met some very inspirational (and very funny) characters who are truly working to better the lives of others around them.

For more information about Pitch Your Project, you can visit JourneystoHealth.org

If you are in the Northampton area and interested in using your design skills to help out one of these inspiring social ventures, we a looking for design graduates to support some of the local projects.

If this sounds like something you’d like to be involved in, or would like more information, get in touch at hello@therealworkexperience.com.

Service Improvement at Wigan Renal Unit

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A Couple of months ago I was lucky enough to be given the opportunity to work on a service improvement project in Wigan renal Unit. The unit is a Satellite of Salford Royal NHS Foundation Trust that provides patients with renal dialysis closer to their home without having to go into hospital. The emphasis on the project is to enhance patient and staff experiences. This will be achieved by addressing the key issues by using co-design and user centred design processes.

The first stage of the project involved me visiting the Renal Unit for the day.

During this time i did observations and chatted to patients and staff to hear their stories and thoughts about the unit. Whist i was there i realised what a niche service this is for the patients, they use it three times a week, it is essential that their start to finish journey is methodical and the whole process can often take up to 7 hours, and they are dependant on it to keep them alive

However although this is the case i have never met a group of people that were more upbeat and positive, they were great! They know they need this treatment, but they get on with it and make the most of it. The patients and staff have a real family vibe between them, they are all treated with equality rather than a division between staff and patients, it was very refreshing.

After a full day spent at the unit and a good discussion and mini brainstorming session with Dr Hegarty the renal consultant we had devised a good action plan and specific areas to approach. Some of these are

  • Re-designing the waiting areas to make them more accessible and engaging for the patients.
  • Creating a new sign system to provide better flow throughout the unit and more visual focus
  • Creating a community notice board, and inspiration wall where patients and staff can express themselves and feedback on what they would like to see and do within WRU in the future
  • Work directly with patients to understand how their treatment experience can be more enjoyable, and involve them with the changes that will be made.
  • Run a short workshop to help the nurses pinpoint the problems within their staff areas and come up with accessible solutions. At the same time teaching them simple service improvement methods for them to carry out themselves in the future.

Since visiting the Renal Unit for the first time I have bee preparing for my next visit to implement some of the more visual changes, run activities with the patients and workshops with the staff.

This project has been fab so far, I love the work I’ve been doing, working alongside the staff and patients has been incredible, and seeing them get excited about the ideas and being involved with the design process is great, they really deserve to feel a sense of satisfaction and achievement for their attitudes and enthusiasm.

Northumbria designer needed!

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The Breast Feeding Peer Support group, are a group of volunteers dedicated to spreading the health benefits of breast feeding to mothers in and around Northumbria.

The Breast Feeding Peer Support group are in the process of growing and are looking to work with a designer, based in or around Northumbria.

This is an opportunity to:

Work with The Breast Feeding Peer Support group to design a prototype toolkit that supports the work they do.

Design a local marketing campaign that helps people understand the benefits of breast feeding.

If this sounds like something you’d like to be involved in, or would like more information, get in touch at hello@therealworkexperience.com.

Projects in the public sector

Recently through thinkpublic i was lucky enough to begin a project for an NHS renal unit in Wigan. The project is to co-design and implement solutions to improve the patient experience while they recieve their dialysis. I am running the project along side the renal consultant, doctors, patients and nurses, which is something that i believe to be a valuable experience and learning process. I think putting design graduates in similar situations; (doing voluntery projects within public sector organisations) would be amazing as it would let both sides see the possibilities to collaborate and use design thinking/process to impove areas of public services. I think my example shows perfectly how “the real work experience” is an amazing initiative and that is it hugely about bridging the gap between the two bodies, make the contact betwwen them and understanding each other.

Making things better

How can we make this website more useful?

RSA Design Direction Judging

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Yesterday I was judging the RSA engage project. It was exciting to see how the design students who had responded to the brief, had been through a real learning experience. They had learnt how they could use their design skills outside the design sector. It was great to hear them talking so passionately about social issues which they could see how their design skills could add value and help improve. We need more of these competitions and hopefully this is something that The Real Work Experience can help to support.

Moving forward

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Just a quick note to let everyone know that we are all working away planning the next steps for the real work experience. We will post up more info as soon as we have more details.

Mind the Gap - Re:designing the Public Sector

We all want good public services. When we get them we say thank you. When we’re disappointed we should say “wouldn’t it be better if…?”

thinkpublic and Ideal Government invite everyone to help design better public services in a new competition called “Mind the Gap”. It’s for designers and for anyone who cares about better public services.

It’s a collaboration between thinkpublic’s ‘The Real Work Experience’ programme for design graduates and Ideal Government’s “Wibbipedia” programme to collect ideas about how public services could be better.

Sound interesting? Find out more!

social design course

In response to Deborah’s prompt of ‘What would/could a social design course include?’ This is a potential outcome I’m really excited about and I would be interested to hear from students/graduates/designers and professionals what such a course might involve.

If a course existed that helped bridge the gap between design and public sector, I see it as a space and environment where:

- designers are taught about the public sector.

- designers learn to see their skills in a different light, and learn to adapt them into other sectors.

- designers would take their ideas beyond the creative industries.

- designers start sharing/applying their thought processes to outside areas.

- professionals share successful case studies of projects that use design in different ways.

-professionals from the public sector and designers are able to brainstorm the opportunities of how and where collaboration can be successful.

What other aspects need to be covered within this course and how could the course exist?

Feedback from professionals

Hello…

If any professionals have comments and/or feedback from the day please can you add them as a comment to this post.

Thanks : )

Feedback from graduates

Hello…

If any graduates have comments and/or feedback from the day please can you add them as a comment to this post.

Thanks : )

Feedback from students

Hello…

If any students have comments and/or feedback from the day please can you add them as a comment to this post.

Thanks : )

Design or not design?

How do you define this ‘type’ of design, or isn’t it design?

So what and where next...?

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I’d like to start by thanking everyone who contributed to the Real Work Experience Event. I felt it was a great start to an interesting and timely conversation about how designers can work better with the public sector and vice versa.

The concept of developing a work experience programme for design students and graduates to gain experience of the public sector, felt like the tip of an iceberg for other great ideas that could really make a difference in improving communications and connections within this area. Some of the other opportunities we started to identify from the events conversations include:

- What could an online network look like and what would be discussed in this space?

- What would networking events for designers and public sector professionals include? Where would they be and how often?

- Who can we work with to connection these conversations between grassroots and policy, to ensure this concept spreads?

- What would a social design course include?

- What types of live projects are feasible to develop and run between design students/ graduates and the public sector?

- What types of courses could be developed for public sector professionals to understand more about working with designers?

- Is there potential to develop role swapping events and observational visits to support practical learning for both sectors?

I’m really keen that we develop a space to connect conversations between designers and public sector professionals, as I feel this is how we can really start to build a shared understanding and language of how each sector works. Whilst starting to identify what needs to be done to ensure that designers can work with the public sector to make positive improvements for all. We aim for this website to be the start of a conversation and would invite you to join the network and added comments and work with us to grow this social networking and learning space. Over to you…

Re:designing the public sector

Find out more or enter here

Launch event film

Click here to download the report

Click here to view photos of the day

The launch event was held as part of:
Make Your Mark, Enterprise Week 2007